Support for New Customers
New customers can reach out to us via email for assistance. Whether you have questions about getting started, creating an account, need help with setup and settings, or want more information about the platform, our email support team is here to guides you through every step. This option allows for detailed responses and thoughtful solutions tailored to your needs, perfect for addressing any initial questions or concerns.
Support for Existing Customers
For our existing customers, we also offer online support via Freshdesk chat (for that, just log in to your Slimlink account and click Support in the left-side navigation panel). This real-time communication allows you to quickly connect with our support team, making it ideal for urgent issues or ongoing assistance. Whether you need help troubleshooting, have specific technical questions, or want advice on optimizing your use of the platform, Freshdesk chat ensures fast, efficient support that helps resolve issues as quickly as possible.
