If your QR code isn't working, here are a few steps you can take to resolve the issue:
- Check the destination URL: Ensure that the original URL associated with the QR code is valid and accessible. Broken or incorrect URLs will prevent the QR code from functioning.
- Test the code on multiple devices: Scan the QR code using different devices or QR code readers to see if the issue is specific to one device or app.
- Verify the QR code image: Make sure the QR code image is clear and undamaged. Blurry or distorted images can make scanning difficult.
- Review link settings: If the link has an expiration date or has been disabled, the QR code will no longer work. You can adjust these settings by editing the link in your dashboard.
- Contact support: If you've tried the above steps and the QR code still isn't working, reach out to our support team. They can assist you in troubleshooting the issue.